Pv12 is fully committed to protecting the privacy and personal data security of every user in Malaysia. This page explains how we manage your information transparently and responsibly.
Updated: January 2026When you register or use the pv12 platform, we collect several categories of information to ensure our services run smoothly and securely for users across Malaysia.
Username, email address, phone number, encrypted password, date of birth, and identity verification details required for compliance with Malaysian law.
Transaction records in MYR, local payment methods such as FPX, e-wallets, and bank transfers. Full card numbers are never stored on our servers.
Device type, operating system, browser version, screen resolution, IP address, and time zone. This information is used to verify the security of your login session.
Pages visited, games played, session duration, clicks, and in-platform interactions. This data helps us continuously improve the pv12 user experience.
Every piece of information collected by pv12 has a clear and legitimate purpose. We do not use your data for anything outside the scope stated here without your explicit consent.
View FAQVerify user identities, prevent fraud, and meet local Malaysian legal and compliance requirements.
Process deposits and withdrawals in MYR, and verify transactions through legitimate and secure local payment channels.
Analysing usage patterns to enhance the platform experience, personalise content, and introduce relevant new features.
Resolve user queries, complaints, and reported technical issues more quickly and effectively.
Pv12 uses cookies and similar tracking technologies to enhance website functionality and the overall user experience. Cookies are small text files stored on your device when you visit our platform.
You can control or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the pv12 platform.
The security of your personal data is pv12's highest priority. We implement multiple layers of technical and operational protection to keep your information safe at all times.
All data transmitted between your device and pv12's servers is encrypted using industry-standard TLS/SSL protocols. Sensitive data is stored in a hashed format that cannot be reversed.
User data is stored in certified data centres that meet international security standards. Both physical and digital access are strictly controlled through multi-layered authentication systems.
Data backups are performed automatically and on a regular basis. In the event of an emergency, our data recovery procedures ensure service continuity with minimal disruption to users.
Pv12 does not sell, rent, or disclose your personal information to third parties for marketing purposes without your consent. However, there are limited situations where sharing information is necessary:
In all cases, we ensure that any party receiving your information upholds security and privacy standards equivalent to those of pv12.
As a registered pv12 user in Malaysia, you have full rights over your personal information. The following are the rights guaranteed by our platform.
You have the right to request a copy of all personal information we hold on your account. Requests will be processed within 14 business days.
If your information is inaccurate or out of date, you can update it directly through your profile settings or contact the pv12 support team for assistance.
You may request the deletion of your account and personal data. Please note that transaction records may need to be retained to fulfil Malaysia's legal and regulatory obligations.
Pv12 reserves the right to update or modify this Privacy Policy at any time. Any material changes will be communicated to registered users via email or in-platform notification at least 7 days before taking effect.
The "Updated" date at the top of this page will reflect the latest version of our policy. We encourage you to check this page periodically to stay informed about how pv12 protects your information. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding your personal information, please contact the pv12 support team via: